Secret Closet

Privacy Policy

Last updated: 21 September 2026 · 最后更新：2026 年 9 月 21 日

Secret Closet takes your privacy seriously. We sell intimate apparel, so we understand that discretion matters. This page explains what we collect, why, and what you can ask us to do with it.
Secret Closet 非常重视你的隐私。我们卖的是贴身衣物，明白隐私对你有多重要。本页说明我们收集什么资料、为什么收集，以及你可以要求我们怎么处理。

1. Browsing anonymously 匿名浏览

You can browse this website without telling us who you are. We don't know your identity unless you create an account, place an order, or message us.
你可以匿名浏览本站。除非你注册账号、下单或主动联系我们，否则我们不知道你是谁。

2. What we collect 我们收集什么

When you place an order or contact us, we collect:

Name, phone number and email 姓名、电话、电邮
Delivery address 收件地址
Order history 订单记录
Messages you send us 你发给我们的信息

When you browse, our platform automatically records basic technical data such as your device type, browser and pages viewed.
浏览时，平台会自动记录基本技术资料，例如设备类型、浏览器和浏览过的页面。

We never see or store your card details. Payments are processed directly by Shopify's payment providers.
我们看不到也不保存你的银行卡资料，付款由 Shopify 的支付服务商直接处理。

3. Why we collect it 用途

To process and deliver your order 处理和寄送订单
To contact you about your order 就订单联系你
To handle returns and questions 处理退货和咨询
To keep records required by law 保存法律要求的记录

We only process what is necessary, keep it relevant to our dealings with you, and retain it only as long as we need it or the law requires.
我们只处理必要的资料，只保留与交易相关的部分，并只保存到法律或业务所需的期限。

4. Who we share it with 我们会分享给谁

Only with the parties needed to complete your order:

Shopify, which hosts this store 托管本店的 Shopify
Payment providers 支付服务商
Couriers, who receive your name, address and phone number 快递公司（会收到你的姓名、地址、电话）

We do not sell your personal data to anyone.
我们绝不出售你的个人资料。

5. Discreet packaging 私密包装

All parcels are sent in discreet packaging that looks like any ordinary parcel. The shipping label does not describe the contents. Our business name may still appear on your bank or card statement.
所有包裹都用私密包装，和普通包裹没区别，面单上不会写明内容物。但银行或信用卡账单上仍可能显示我们的商号名称。

6. Cookies 网站 Cookie

This store uses cookies to keep your shopping bag working, remember your preferences, and measure how the site is used. You can block or delete cookies in your browser, but parts of the store may stop working.
本站使用 Cookie 来维持购物车、记住偏好设置、统计使用情况。你可以在浏览器中阻止或删除 Cookie，但部分功能可能会失效。

7. Your rights 你的权利

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you may ask us to:

Show you the personal data we hold about you 查看我们持有的你的个人资料
Correct anything that is wrong 更正错误资料
Delete your data, where we are not required by law to keep it 删除资料（法律要求保留的除外）
Stop sending you marketing messages 停止向你发送营销信息

Message us and we will respond within 14 days.
联系我们，我们会在 14 天内回复。

8. Security 资料安全

This store runs on Shopify, which encrypts data in transit and is PCI DSS compliant for payments. No system is perfect, but we take reasonable steps to protect your information.
本店运行在 Shopify 上，传输数据加密，支付符合 PCI DSS 标准。没有系统是绝对安全的，但我们会采取合理措施保护你的资料。

9. Age 年龄限制

This store sells intimate apparel and is intended for customers aged 18 and above. We do not knowingly collect data from anyone under 18.
本店售卖贴身衣物，仅面向 18 岁及以上顾客。我们不会主动收集未满 18 岁人士的资料。